We offer two ways to access expert menopause care

If you do not want your prescription through us, you can let your care co-ordinator know after your initial appointment. We will then adjust the monthly cost down to £69 per month.

We offer flexible plans for different needs:

• £89 per month doctor-led all-in-one plan (medication included)
• £69 per month doctor-led care-only plan (no medication included)
• £49 per month nurse-led all-in-one plan (for women over 40 without a complex medical history, medication included, requires doctor sign-off)

If you are eligible, you are able to change between plans every 3 months in line with your appointments and prescriptions.

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Our cancellation policy:

• Cancel up to 48 business hours before your appointment: Full refund
• Cancel within 48 business hours: No refund; only the initial £89 fee applies, with no monthly charges.
• No-show: Charged £89/month for the first 3 months to cover the doctor's time.

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You will have access to a clinician five days a week for responsive text messaging, providing reassurance and answers to any questions between appointments. While this doesn’t replace your follow-up consultations, it offers ongoing support to put your mind at ease.

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You can also benefit from one-to-one non clinical peer support from our Mentor Jane, she is there if you have non clinical questions, need reassurance or a friendly ear.

Seeing the same menopause doctor ensures continuity of care, helping you build a trusted relationship over time. You won’t have to repeat your symptoms or medical history at every appointment. Your doctor gets to know you, your needs, and how treatments are working for you, leading to more personalised, effective care. This consistency can make a big difference in feeling supported and confident in your menopause journey.

If you prefer to see a specialist in-person, some of our doctors offer appointments in clinics across the UK. There is no difference between what is covered in an appointment online or in-person, and we typically have more appointment availability online. As part of our all-in-one plans, you can choose to have your first appointment in person. However, follow-up appointments are offered online only. Explore our clinic locations here.

Throughout your care, we provide detailed clinic letters that can be shared with your GP or other healthcare providers, empowering you to choose the best path for your menopause care.

You may be recommended a blood test after your consultation to help rule out other possible causes for your symptoms and assess your hormones. All-in-one plan patients receive 50% off blood tests at Randox or Goodbody clinics.